At thewoobels.my, we understand the importance of timely and reliable delivery. Our shipping policy is designed to ensure that your orders are processed and delivered to you as efficiently as possible. Below are the key details of our shipping policy:
Shipping Timeframes
Standard Shipping: Orders are typically processed within 1-3 business days after confirmation of payment. Once your order is shipped, it may take an additional 5-24 business days to arrive, depending on your location.
Express Shipping: For customers who need their items sooner, we offer express shipping options. Express orders are processed within 1 business day and usually arrive within 3-10 business days.
Shipping Rates
Domestic Shipping: Shipping rates vary based on the weight and dimensions of your order. You can view the estimated shipping cost during the checkout process.
International Shipping: We ship worldwide! International shipping rates and delivery times may vary depending on the destination country. Please note that customs duties and taxes may apply and are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through our shipping partner's website.
Shipping Methods
We partner with reputable carriers such as USPS, UPS, and FedEx to ensure your orders are delivered safely and on time.
If you have a preferred shipping method, please let us know during the checkout process, and we will do our best to accommodate your request.
Delivery Location
We deliver to both residential and commercial addresses. Please ensure that the shipping address you provide is accurate and complete to avoid any delays in delivery.
If you have any special delivery instructions (e.g., leave package at a specific location), please include them in the order notes during checkout.
Estimated Delivery Dates
While we strive to meet the estimated delivery dates, please note that these are approximate and may be affected by factors such as carrier delays, customs clearance, or inclement weather.
If you have not received your order within the estimated timeframe, please contact our customer service team, and we will assist you in tracking your shipment.
Contact Us
If you have any questions or need assistance with your order or shipping details, please do not hesitate to reach out to our customer service team:
Email: info@thewoobels.my
Phone: +14035485170
We are committed to providing you with the best possible shipping experience and ensuring that your orders reach you in a timely manner. Thank you for choosing thewoobels.my.